Custom Orders
🎨 Custom Order Policy
At Anthrofy Rugs, we’re proud to offer custom-sized and custom-designed rugs to help you create the perfect fit for your space — handcrafted by skilled artisans, just for you.
🧵 What Can Be Customized?
We currently offer customization on:
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Sizes – Any non-standard size based on your space
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Colors – Choose from available color palettes (depending on design)
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Design Adjustments – Minor changes like border removal, pattern resizing, or simplified motifs
Full design-from-scratch is available in select cases only. Email us to discuss your idea.
📩 How to Request a Custom Rug
To place a custom order:
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Email us at Contactus@anthrofyrugs.com
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Include:
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Desired rug name (if based on an existing design)
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Size, color, or design changes
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Any reference images or inspiration
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Our team will reply within 1–2 business days with options, pricing, and a production timeline.
⏳ Production Timeline
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Custom rugs typically take 30–60 days depending on size, complexity, and technique (hand-tufted vs. hand-knotted)
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We'll give you a specific ETA before you confirm your order
💰 Pricing & Payment
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Custom rugs are quoted individually
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Payment must be made in full before production begins
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Once confirmed and paid, custom orders are considered final (see below)
🔁 Returns & Cancellations
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Custom orders are non-returnable and non-refundable, as each rug is made specifically for you.
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Changes or cancellations are only accepted within 24 hours of order confirmation.
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In rare cases of production defects or damage during shipping, we will assess and resolve the issue on a case-by-case basis.
📦 Shipping
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Custom orders ship from India via DHL Express or FedEx, with full tracking
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Shipping is free within the U.S.
✨ Need Help Designing Your Custom Rug?
We’re happy to assist with sizing advice, matching colors to your room, or helping you choose a pattern. Just send us a message — we’ll guide you through the process.
📧 Contact: Contactus@anthrofyrugs.com