Custom Orders
At Anthrofy Rugs, we’re proud to offer custom-sized and custom-designed rugs to help you create the perfect fit for your space — handcrafted by skilled artisans, just for you.
🧵 What Can Be Customized?
We currently offer customization on:
- Sizes – Any non-standard size based on your space
- Colors – Choose from available color palettes (depending on design)
- Design Adjustments – Minor changes like border removal, pattern resizing, or simplified motifs
Full design-from-scratch is available in select cases only. Email us to discuss your idea.
📩 How to Request a Custom Rug
To place a custom order:
- Email us at Contactus@anthrofyrugs.com
- Include:
- Desired rug name (if based on an existing design)
- Size, color, or design changes
- Any reference images or inspiration
- Our team will reply within 1–2 business days with options, pricing, and a production timeline.
⏳ Production Timeline
- Custom rugs typically take 30–60 days depending on size, complexity, and technique (hand-tufted vs. hand-knotted)
- We'll give you a specific ETA before you confirm your order
💰 Pricing & Payment
- Custom rugs are quoted individually
- Payment must be made in full before production begins
- Once confirmed and paid, custom orders are considered final (see below)
🔁 Returns & Cancellations
- Custom orders are non-returnable and non-refundable, as each rug is made specifically for you.
- Changes or cancellations are only accepted within 24 hours of order confirmation.
- In rare cases of production defects or damage during shipping, we will assess and resolve the issue on a case-by-case basis.
📦 Shipping
- Custom orders ship from India via DHL Express or FedEx, with full tracking
- Shipping is free within the U.S.
✨ Need Help Designing Your Custom Rug?
We’re happy to assist with sizing advice, matching colors to your room, or helping you choose a pattern. Just send us a message — we’ll guide you through the process.
📧 Contact: Contactus@anthrofyrugs.com