Track Order
📦 Track Your Order
We know you’re excited to receive your rug — and we want to keep you informed every step of the way.
Use the instructions below to track your order in real time.
🔎 How to Track Your Order
Once your order ships, you’ll receive an email with:
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Your tracking number
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The carrier name (e.g., DHL Express, FedEx, or USPS)
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A tracking link you can click to follow your package’s journey
If you can’t find the tracking email, please check your spam/junk folder or search for:
Contactus@anthrofyrugs.com
🛫 Where is My Order Coming From?
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Most rugs are shipped from India directly via DHL or FedEx
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Some in-stock items may ship from our U.S. warehouses.
⏱ Estimated Delivery Times
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In-stock rugs: 5–10 business days after shipping
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Hand-knotted or made-to-order rugs: 30–45 days to produce + 5–10 days shipping
You’ll receive tracking once the rug is ready to ship.
đź“ą Important: Record Your Unboxing
To ensure a smooth claims process in case of damage or delivery issues:
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Please record a full unboxing video when opening your package
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This must start before cutting open the box or wrap
Without video proof, we may not be able to process courier-related claims.
âť“ Need Help?
If you haven’t received your tracking number within the expected timeline, or if the tracking info hasn’t updated in a few days, please reach out to us at:
📧 Contactus@anthrofyrugs.com
We're here to help and typically respond within 24 hours.